Privacy Policy
This policy outlines:
What information we collect about you and why, when you visit the website, subscribe to the mailing list, when you purchase a product or service from us or when you arrange a meeting via the calendar system.
How we use your personal information, including who it is potentially shared with. ·
How we protect your personal information.
What rights you have in relation to the personal information that we hold about you
Evie Goodey Health Coach is deemed to be a ‘data controller’. Unless we are obliged or permitted to do so by law, we will not disclose of any of your data to another third party without your consent. We will never pass your information to any company so that they may market their products to you.
What Information Do We Collect About You?
We may collect the following personal information, which includes personal information from you, when you visit our website:
Name and address
Contact details such as email addresses or telephone numbers
IP address of your computer
Payment Details
Cookies
Please note that whilst payment details will be collected as part of the payment process, this information is not stored by ourselves. We use Stripe and PayPal to process the payments, please refer to their privacy policy for further information as to what they do with your personal information.
Why Do We Collect The Information About You?
The personal information collected will be used by us to:
Contact you if have clicked the ‘Request Contact’ button.
Arrange a meeting with you via the calendar system embedded on the website
Provide you with the information that you have requested, including updates from which we may feel maybe of interest to you.
Include you in the subscription process in order that you receive the weekly email or regular newsletter that you have requested.
Contact you to discuss any queries that you may have.
Fulfilment and/or provide the service, that you have requested and made payment for.
Accountancy purposes.
Please refer to our cookie policy below for further information in relation to what cookies are collected and why.
Cookies
A “cookie” is a small text file that is placed on a user’s computer hard drive by a website.
There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.
The Evie Goodey Health Coach uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.
Evie Goodey Health Coach cookies do not analyse visits to other website or any searches undertaken whilst on the Evie Goodey Health Coach website. Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.
The Evie Goodey Health Coach uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.
Why Can We Use Your Personal Information?
We will contact you based on the following understanding:
Who Might Your Personal Information Be Shared With?
We will only share your personal information with trusted partners to enable us to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are being met.
Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements.
At the time of writing this policy, the trusted partner that is used is FEA Create Platform, which is used to record appropriate personal information to enable us to fulfil our obligations to you in relation to providing information you have requested, updates to our services and our weekly email.
In the event that you enter into a business relationship with us, STRIPE & PAYPAL are our trusted partner in relation to collecting payments online.
To enable us to manage our meetings, TEAMS and ZOOM are utilised. Whilst we do not record any meetings with you without your consent, we recommend you refer to these companies’ privacy policies to understand what they potentially will do with your personal information.
How Do We Protect Your Personal Information?
To keep your personal information secure, we store it using industry standard encryption and information security policies proportionate to the size of our business. This means that your information is only accessible to our individuals who are authorised to do so and only within our approved locations. If your personal information is transmitted to any of our trusted partners, appropriate security measures are in place to ensure this isn’t intercepted.
Location Of Your Data
The recipients of any personal information submitted on the website will be staff members of Evie Goodey Health Coach and data is retained in the UK. There may be operational requirements to transfer your data outside of the UK, and this may occur as a result of the 3rd parties that we use, however if we do this the same degree of protection is given to your personal data as if it was stored and used within the UK and regulated in line with its laws.
Retention Period For Your Data
The personal data that we collect for the purpose mentioned about will be retained in line with our retention periods. After this date, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If after our initial conservation with you, you proceed to enter into a business relationship with us, we will provide you with further information as to what information we will hold about you, why this information is collected, and how long this information is retained for.
Your Rights
In relation to the personal information that we hold about you, you may have the following rights:
Right to be informed – you have the right to ask to see what information we hold about you.
Right to access – to your personal information. If you wish to obtain a copy of the information, we hold about you please contact the relevant individual (contact details below) in writing with the subject ‘Subject Access Request’. Generally, the information will be provided within one month, however, please be aware that we will take necessary takes to evidence your identity prior to releasing any personal information for your own security.
Right to rectification – if you believe the information, we hold about you to be incorrect or incomplete you have the right to ensure this rectified. For further information please contact the individual stated below. This rectification should typically be complete within one month.
Right to erasure – also known as the right to be forgotten. In specific circumstances you will have the right to have your personal information erased or to prevent processing. We can refuse your request for erasure if we have a legal obligation to continue to hold your information.
Right to object – you can ask us to stop contacting you by writing, calling or emailing us at hello@eviegoodey.com
Contact Details
Further information can be obtained from Evie Goodey, hello@eviegoodey.com.
Right To Lodge A Complaint and ICO details
Whilst we would like to be given the opportunity to put right any issues you may have initially; you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data. https://ico/org.uk/complain 0303 123 1113 Date Policy last updated: 26/10/2023
COOKIE POLICY
This is the Cookie Policy for Evie Goodey, accessible from www.eviegoodey.com
WHAT ARE COOKIES
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
Cookies can either be: ·
Session - which are deleted every time you leave your website or close your browser ·
Persistent – which stay on your computer until a specific expiry date or until you decide to remove them For more general information on cookies, please read “What Are Cookies”. Information regarding cookies from this Cookies Policy are devised by Evie Goodey.
HOW WE USE OUR COOKIES
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use. DISABLING COOKIES You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites, visit: https://tools.google.com/dlpage.gaoptout Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
THE COOKIES WE SET www.eviegoodey.com utilises FEA Create, which collects several types of cookies on its website. These cookies serve different purposes and provide a better browsing experience for users. The types of cookies collected on the FEA Create website include:
1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas of the website.
2. Analytical Cookies: FEA Create uses analytical cookies to gather information about how users interact with the website. These cookies help analyse website traffic, identify popular pages, and improve the overall user experience.
3. Functional Cookies: Functional cookies enhance the functionality of the website by remembering user preferences and settings. They enable personalized features such as language selection and customized content.
4. Advertising Cookies: FEA Create may use advertising cookies to deliver targeted advertisements to users. These cookies track users' browsing behaviour and interests to display relevant ads.
5. Third-Party Cookies: FEA Create also utilizes third-party cookies from trusted partners. These cookies may be used for various purposes, such as social media integration, content sharing, and targeted advertising. Please note that the specific types of cookies collected may vary, and it is recommended to refer to FEA Create's Cookies Policy for detailed information.
THIRD PARTY COOKIES
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. FEA Create may also place cookies on the pages that you visit for statistical purposes. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Linked In, Facebook, Instagram, TikTok, Google and You Tube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
MORE INFORMATION Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then, you can contact us through one of our preferred contact methods: Email: hello@eviegoodey.com
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